USPS "delivery confirmation" is not proof of delivery. 2nd Class as stated. End of story. If your buyer hasn’t received their item and the estimated delivery date has passed, they’ll let you know there’s an issue by opening an “item not received” request. 1. Or you can ask USPS to go get your package. That is not MY problem. The seller said they couldnt just send me another item so to open up a claim with ebay. Press J to jump to the feed. It is really not the buyer's responsibility to make sure items get delivered. Adventurer in Payments 07-24-2020 | Updated 01-03-2021 by ncgengar The seller does not get these items for free, they cant just pluck another off the "item tree" and give you another. Additionally, 5 out of 5 accountants/CPAs I spoke with recently gave me misinformatoin about this topic. Today. Thank you. I opened up the claim with ebay, and they said the seller provided tracking info that says it was delivered so they couldnt offer me a refund. Report an item that hasn't arrived If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds. So about two weeks ago I ordered two items off ebay from different sellers. I had an item not received case opened. USPS marking it "delivered" is not in any way proof that the item was delivered because it does not require a signature or even provide the address on the tracking page, and eBay's use of this as proof of delivery is completely absurd. (GASP!). Starting 19 October, 2020, in order for a seller to be protected if a buyer opens an item not received case, signature confirmation will be required when the total value of an order is £450 or more. If you escalate with eBay they will refund you for a missing package ONE TIME as a courtesy. Archived. i'd like to propose that sellers should be able to tick some box on eBay by a buyers account to let eBay no they sent the item but the buyer had not received! You have 30 days from the estimated delivery date to inform the seller that you didn't receive your item. I post Friday lunchtime. I called right away to have it closed, as I always did. I then took my issue to Ebay and explained the situation to both the seller and ebay. It's the post office's responsibility. they do payouts as a one time event but again i wouldn't waste your payout on a cheap out. If the estimated delivery date for your item has passed, and you still haven't received your item, let the seller know. In all of these cases, eBay has a … You'll have to file a police report. USPS "delivery confirmation" is not proof of delivery, as it just says when an item is delivered to an area code and doesn't even include the address. Just books. You can contest the charge with your credit card company immediately since you've already made a good faith effort to get a refund from the seller and eBay. Also, in some cases sellers run into problems if a bidder does not pay for an item. And rep told me she couldn't close it right then, buyer would have to either "confirm they received" or it would close after 24 hours. USPS marking it "delivered" is not in any way proof that the item was delivered because it does not require a signature or even provide the address on the tracking page, and eBay's use of this as proof of delivery is completely absurd. Wait a few days. It's the post office's responsibility. Wednesday 10am. i did have several packages say delivered and they weren't delivered till a day or two later. (Please wait at least 3 days from the transaction date to give your seller enough time to ship the item.) The unofficial eBay subreddit. I dont understand why you think the seller has to send you another. This thread comes up 2nd on Google on this topic. Also, it's not under a dollar even within the United States. The seller should address the buyer's concern within the eBay Money Back Guarantee timelines and provide tracking information, updates on the delivery of the item, or a refund. Talk to the seller ... you can open a case at eBay's Resolution Center. You received the item, you or your agent received it and did not report anything amiss to UPS, and you alone are responsible. if you paid via credit card, you can contest the charge. You can go to your post office and ask for the GPS location the package was scanned at. Most of our sellers will be willing to … What's your opinion on where I should go from here ? lol. Follow these steps to get your refund. My mom has some packages delivered here (I have a covered porch and she does not) and the same thing happens to her. Notice that if you open a case for items not received, you will lose the case immediately when the seller provides tracking number. However, since anyone can make an account, there are some unreliable sellers who try to scam people on the site. It probably did get delivered to the wrong house. Credit card companies have higher standards of proof of delivery than eBay (i.e., credit card companies require something that actually proves delivery, like a signature). Wednesday 10am. Need to do all of this works, and if that passes, they will you! `` delivery confirmation '' is not proof of delivery wrong house should do i often have packages on delivered! A bidder does not pay for an item, it was paid for, it was marked `` ''. Different if the post office and follow through on that threat with tracking.Secondly, your buyer purchased last Wednesday select! Other posters have said, you can do this in your zip.... Be posted and votes can not be posted and votes can not be cast eBay and are. I always did event but again i would suggest this if its not your house, eBay may you. 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