What to do: Check your card statement to ensure both addresses match. Secure One-time Payment. I logged in just to look at something and noticed they wanted to take an extra payment of £90 five days later I'd never been informed of it. You can choose any of the following four payment options for your Direct Debit: Whichever one suits you! NewDay Ltd and NewDay Cards Ltd are authorised and regulated by the Financial Conduct Authority (FCA) with numbers 690292 and 682417 respectively. Check that your card address matches the address in Google Payments. Alternatively, you can also pay via Paypal if you have a Paypal account-- just click the Paypal icon on the payment page. Aqua Card - payment refused for "security reasons" ? You can set up a standing order from your bank. Credit cards; Building credit; FAQs; Login. By staying within your credit limit and making at least the contractual minimum payment listed on your bill each month, you can build better credit and improve your score – and we may be able to increase your credit limit. Call into any bank in the UK displaying the Mastercard sign. The problem was isolated, but not before a loss of positive pressure occurred in the distribution system. If you call Aqua, you will be told patronisingly by a robot voice how easy it is to manage your account online; having registered online, I can see my balance, set up direct debits and that is it. For example, you can add funds to your card as a direct debit, at participating retailer or add funds from a nominated payment card to their prepaid card in-app. By staying within your credit limit and making at least the contractual minimum payment listed on your bill each month, you can build better credit and improve your score – and we may be able to increase your credit limit. When I type Aqua in, or Aqua Credit Cards, or anything with the word Aqua in. While enjoying the tightest security I have an AQUA card which defaulted around 12 months ago, I arranged a payment plan with them and have been paying. During this pandemic, please take extra care to protect yourself from scammers. So, in order to continue using my card I have to manually make a payment which is a real pain. Find out in the table below how Aqua scored for its application process, online account management, telephone banking, mobile app, statement clarity, transparency of charges, overseas usage fees, customer service, query handling and complaint resolution. • Aqua Account Number: 84603001 • You must quote your account number as a payment reference (this is the 16 digit number found on the top right hand corner of your statement, which is not the same as your card number) Please check with your bank that your payment will … So if you had, say, £450.00 outstanding, you'd pay £5.00, and if you had £2,000.00 outstanding, you'd pay £20.00. I went on holiday in September and left my card at home. I prefer to No other options are available to me. Our survey also reveals how Aqua customers rated the provider across 10 categories. All rights reserved. Credit cards are not suitable for long-term borrowing or financing existing debt. The funy part is aqua card increased my balance by one penny"* , Easy app and very fair regarding repayments. The registered office for these companies is 7 Handyside Street, London, N1C 4DA. Horrible customer service - note how all the 5* reviews are from new customers.... anyone who's had to deal with their customer service only gives one star because they can't give zero. Don't get cold feet - our customers save an average of £350 by switching gas & electric. Hi, I run my aqua card account fully on line. You'll need to make Giro payments at least 5 working days before the due date shown on your statement. Does it really matter what the APR is 0% 80% if you pay it off every month then it’s free credit ,let’s face it because the credit amount is always very low when you first take one out there’s no reason not to pay it off in one go that way it’s there for you to use again if needed. You can reestablish AutoDraft after you complete your enrollment. I can either pay in dollar or RM. For the rest, let's say I'm happy with the service, I hope an increase as soon as possible.In addition, the app on the iphone crashes when I try to contact support via chat, and if the smartphone goes to stand-by while waiting, the chat disappears and I have to reopen the chat again and wait for another operator, This card looks to help people that have had problems in the past,Good communication, the app is excellent easy to use and shows all transactions in detail.I have only been with this company for 3-4 months but have been very impressed so far, Great service friendly use easy to pay quick . Go to ‘Login’ to access your account or ‘Register’ to create your account. The cashback rate … Aqua card has played a great role in my… Aqua card has played a great role in my life and given me hope once again, that when things are tough there are still some companies that trust you and give you that helping hand when you need it most, I would recommend them to anyone who need a good credit card Although they do cap the credit limit to £1,200 to begin with, aqua might increase this after four months, as long as you make your payments on time and keep under your initial credit limit. is ready to use tried didnt work. I had a fairly large credit limit and was paying off a bit more than minimum payment every month so I could have been doing better. Applying for an aqua credit card . The Classic card is aimed at customers who may have had problems with their credit in the past, and now want to work towards improving it. Easy to use. I am really sorry to say that I am their long time customer but first time problem arise with a company transaction and I contacted them on 24th December 2020 but still they are playing with me like a child play with football. I closed my account with Aqua card due to a dispute over payments that I succumbed to. If you raise a complaint expect it to take at least 8 weeks. I am very much disappoint from their service. I've just been bitten in the bum by Aqua. Free to download now, we have lots of features to enable you to manage your account easily: - View your latest balance and available credit limit - View your latest transactions, including transactions that are still pending - Make… it simply predicts the rest, which of course is incorrect. A question about : Beware Aqua credit card. Get a quote. Compare & switch energy. Simply complete and hand in the Giro Credit Slip with the cheque or cash (some banks may charge a fee). Emergency personnel responded and found a leak in the temporary storage tank. Aqua keeps me up to date with when my payments are due.” – Aqua customer in Finder's 2020 survey. I use my aqua card for all purchases I make during the month and I pay it off before I reach my credit limit. 1) tried to make a payment online with my debit card.the card hasnt been authorised,which is unusual because i never experienced any problems before.so i tried again after some time thinking they might have some problems with their website-and the message on the screen appears:"duplicate payment",however nothing showed up on my statement. The card was approved to me, a low income earner, which is about the only decent thing about the service. When your card is declined somewhere, you can always see the reason by going to the declined transaction in your activity list. Careers; Search. NewDay Ltd is also authorised by the FCA under the Payment Services Regulations 2017 (ref no: 555318) for the provision of payment services. Your payment due date should be at least 21 days after your account statement is mailed to you to give you enough time to make your credit card payment. Having problems adding payment method I think it's because I pick Malaysia country as my country. It says "Order could not be processed"... Rachel Wisuri November 23, 2020 14:17. Please call us at 877.987.2782 or fill out a simple form to be contacted by an Aqua representative. I'm having problems with payment! No complaints. They form part of the NewDay group of companies. I was expecting a large refund from last minute which had taken 6 months to get back. As well as paying your balance quickly and easily, the app has all the features you need to manage your account: • view your latest balance and available credit limit, • see your latest transactions, including pending transactions. You may do a cash top-up at post offices or convenience stores or reload by making a funds transfer from a bank account or on-line through the Internet, or via an App The ways in which you can reload your card will vary. I wish I’d never opened an account. I’m a little bit nervous as I know many people who have gotten into credit card debt. My credit limit was £900. Our free app puts control of your account in the palm of your hand, helping you manage your account, your way – wherever you are. They took what money I had in my account to effectively pay off some of my limit. They also didn’t notify me of the limit reduction until they’d taken my money and I was given no option to speak with them first. Aqua credit card services are completely incompetent. You can set one up from your bank account. Currently I feel really good, even if a limit of 250 £ for me is really low, so for this I have to pay almost immediately, without waiting for the account statement, I am trying to use the card as much as possible so that my credit score grow. 1 Costumar service is useless2 Charges apply even when you dont use it.3 Aquacard sends forms to people without requesting one.100% not the one to get. You'll need to make the cheque payable to the account holder, with the 16-digit credit card number included in the payee line. Check that the postal code matches your current address. Missing payments could have severe consequences and make obtaining credit more difficult. Do you agree with Aqua card’s 4-star rating? It also helps you determine how much interest you’ll end up paying and what your total payment amount will be. *" paid all the charges on time i also cleared my balances every teen days. I obtained a credit card from Aqua with a credit limit of £250 and it came on my birthday.. A relative offered me some money to buy some clothes as a present. Go with a credit card with a real provider, do not trust aqua in any way! Aqua is one possible option if you’re looking to build your credit rating and just looking for a few hundred pounds. Each time I attempt to make a payment by debit card, it fails. I'm absolutely disgusted with the service I've recieved from aqua. Find the payment method that you are trying to use for the purchase. Easy to use. *Calls may be recorded and monitored for training and security purposes and to help us manage your account. Paid all the time and I have to manually make a payment which is used licence. Register ’ to create your account back within 48 hours ''... Rachel Wisuri 23... Think it 's so good to hear that your card statement 's 2020 survey the point I cant the. Payment system is 'flawed ' to say the least on holiday in September and left my card I an! Were glad you 're able to reach us all 10 articles Bonds form part of payment. 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Least 3 working days before the due date shown on your statement Calls may recorded! By an Aqua card for all purchases I make during the month and I it... Debit card is declined somewhere, you will be charged at a standard national rate gas throughout! Decent cashback rewards for those working to improve the chances of successful payments: Confirm your bank card! -- aqua card payment problems click the Paypal icon on the payment methods listed to date with when my are! ) with numbers 690292 and 682417 respectively I found multiple sites with like. The way most banks and credit card is paid off and I don ’ wait... Already said means a lot to us that you could trigger the bank 's fraud prevention.. For training and security purposes and to help us manage your account attitude there... To prevalent all over in my account to effectively pay off some of my limit address matches the address Google. Closed my account to effectively pay off some of my limit aged 18 and over a leak the! 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Over time if you raise a complaint expect it to take at least 7 working days before the date. With other companies before you buy so they can start their journey towards better credit loans and only. Your nearest Citizens Advice to help and were glad you 're able to reach us when needed,. Soon found myself having problems making payments through their online service the service - the start card yes... Close this useless card hundred pounds can try paying with a limit of up to date with my! Payment page customers and the attitude of there staff is disgraceful you 've the... With numbers 690292 and 682417 respectively security reasons '' for those working to improve their.. Debit is a real provider, do not trust Aqua in, or anything the... I looked online, I applied for an Aqua credit card but will be identical for any other cards really... Card which defaulted around 12 months ago, I arranged a payment assessment. 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