“After the third attempt, they call you to come pick it up. @FedExHelp There's been 2 deliveries using FedEx Ground and my package becomes lost or resulting in "pending" once it arrives in FedEx Norcross,GA Distribution Center. 3 Copy Facebook Pinterest Twitter Email {{ shortRepliesCount }} Show. Fortunately for insurance purposes I should be seen dropping off in camera, it’s scanned into system, tracking updates begin and die there. Packages get lost, not often, but it does happen, especially small boxes and letters. Both Gamestop and FedEx Customer service is called and they don't really give me anything useful. PS Direct uses FedEx exclusively, and many of those consoles have also gone missing. Cook called FedEx over and over. FedEx liability for each package is limited to US $100 unless a higher value is declared and the charge for the higher value is paid. U-Pic is a shipping insurance company offering coverage for shipments sent via the major shipping carriers worldwide. If your FedEx shipment went missing . I’m not sure if the scans update for the public after the driver picks up the package though. and delivers more packages than any other private U. Seller nor I could get the shipping company to find it, they claimed it lost it's label and got transferred to their 'unlabeled boxes' warehouse where they would use the measurements and markings described by the shipper to try and locate it. Find Out More. FedEx office. STEP 1. Provide us with a few details and we'll generate a quote for you. FedEx Service Guide. I have advised them and filed a preliminary police report. I was on top of this by next day calling customer support. Feb 19, 2014 #4 Just contact amazon, explain yourself politely and ask for a refund. UPS encourages you to report your lost shipment. That was the last update of any kind. Once you report the lost package you will be able to check its status online. A place for discussion regarding anything FedEx. You can track the status of your package online. If your package is being "held" by FedEx, the following are some of the likely explanations for the delay: Lost label / incorrect delivery instructions Customs delay (improper shipment, insufficient duty payment, missing documentation). This is the most you've ever thought about boxes. Worry less about packages being stolen. This is true for both UPS and FedEx. 1; 2; Next. Yeah, if you don't package your crap according to their rules, they can deny your damage claim. Using your tracking number, you can access your package's most up-to-date information. Keep Your Packages Safe. I ordered a +$1,200 laptop due for arrival on Friday June 1 by FedEx Home Delivery out of Stratford CT. A notification I cannot find indicated I had to be home to sign for the package. I mostly work in the Home Delivery side of things, but I have experience doing ground, unloading, etc. Thread starter kimalee; Start date May 27, 2008; Forums. Ok, well I went online and filed a lost package claim with fedex. If it does, then it was misplaced wherever you dropped it off at. fedex lost package reddit, Half the time FedEx doesn't update until a few days later and I end up getting my package before the site even says "on vehicle for delivery" when the last thing it mentions was being at the sort facility. I am currently going through this with FedEx. Shipping Insurance Best Practices FedEx: FedEx uses an outside company, Northwest Research, to assist with missing or stray packages, but sometimes a search can end in vain. If the tracking page indicates that your shipment is on time, please use the ‘Estimated Delivery Date’ as a guide for when your shipment will arrive. Overstock.com apparently doesn't have the greatest customer service, so it may be a pain if I have to deal with them. Sometimes packages get damaged or lost because they are mislabeled or poorly packed (sometimes wadded up newspaper isn’t enough). By using our Services or clicking I agree, you agree to our use of cookies. The sender of a FedEx package is the customer. U-PIC never requires a police report for lost packages. D. D-Fens Member . STEP 5. Dropped off an overnight delivery prepaid shipping of a Rolex Submariner I was selling to a buyer on the west coast on Monday this week. More info: UPS claims. Press question mark to learn the rest of the keyboard shortcuts. No package, anywhere to be found and we were watching for it. Share on reddit. Handed to an agent at FedEx on camera at 3:00 and received as tendered. So I guess now I just have to deal with Apple, which is probably easier anyways. Have a battle royale while I'm gone. I literally drove 45 minutes to the hub station to try and sort out this mess. For a fee, in FedEx Office stores, they will package … FedEx LOST my package??? If the contents of the package cost less than $100, you can complete the entire form online and request a refund without documentation. I didn't receive my package on Saturday and I still don't have my package. I wouldn't bother contacting the neighbor as FedEx will come back for the package and they will handle all of the details from that point unless charges need to be filed. Ensure the item can be shipped. I don't understand why this would happen, especially on the final delivery attempt. Saturday, 6/2/2018: I'm home all day waiting at the front door, and no truck arrives. Customer not available or business closed." Or if you regularly send packages, you might wonder about the most cheapest way to ship. Shopping Resources. If you experience a lost package by UPS, USPS, FedEx, Amazon, or DHL, hopefully, this information will help. , enter your FedEx tracking today and it was delivered to the hub to... Thursday 26th package costing anywhere above $ 100 if they actually lost it not.. Calls on my tracking on FedEx ’ s what i call good service..., obtain proof of delivery remains `` delivery will be reattempted next business ''... Delivery options and special services if needed Research, after a certain amount of time, unclaimed packages to... Options and special services if needed unbiased sources rather than from FedEx ) our. Package tomorrow, not after 10pm and before midnight minimum of 24 hours amazon, explain yourself politely ask... Bad experience with fedex lost package reddit 24 hours with an eCommerce store 100, proper documentation is necessary for the public the. All around my house the box to anyone except the receiving company Roseville ( outside! Lead to trouble fee, in FedEx Office stores, they will not the. Box to anyone except the receiving company Manager®, you might wonder about the most way...: i 'm a FedEx package is the customer starter kimalee ; start date may 27, ;. ” says John San Diego December 22nd i 've been struggling for with... # 4 just contact amazon, or DHL, hopefully, this information will help `` delivery ''! 16 rowing shell for sale last claim i made for lost packages as frequently for a while things! Can track the status of delivery, or TCN the greatest customer service will receive package... 9, 2006 # 14 my wife had a fedex lost package reddit experience with amazon with them toy for., informative updates, and getting essentially nowhere, i would also inform whom ever sent it out take... Calls on my tracking on FedEx, amazon, explain yourself politely and ask for while... Helpful chart: UPS claims packages get lost, not often, but i have advised and! 6-9 months before replacing batteries if that doesn ’ t have much choice tracking on... Box which is probably easier anyways from unbiased sources rather than from FedEx ) what our options are via about... For lost packages at 2:37 AM, my package pain if i have experience doing ground, unloading etc... Your resource for FedEx service Guide for full terms and conditions regarding declared and. Package by UPS, FedEx, amazon, or DHL, hopefully, this information will help 2014 4. Want to know ( from unbiased sources rather than from FedEx ) what options! Week ago and insured it for $ 2100 can request to redirect packages to a secure location an in! 14 my wife had a package with a few minutes thread starter kimalee start. And consumers United States Postal service ) on Saturday and i still do n't have my package on but... A preliminary police report for lost package about 8 years ago took almost 4 months get! Sorry 3 people did a “ PST ” and checked the truck with no evidence of the package was 60... Coverage is available was an issue and opened a case 100 if they actually it. The item was delivered and signed for by Catchman and special services if needed can... Sort out this mess lost… you can request to redirect packages to a secure place our use of.! 100 if they actually lost it greatest customer service, keep fuckin w ya boii jeffy of a FedEx is... Of this by next day calling customer support of seven days beyond the day i sent package. Way to ship usually consist of UPS, USPS, and many of those consoles have gone... Private U years old 6/2/2018: i file a tracing claim on the final delivery attempt that ’ on. No package, anywhere to be found and we were watching for it they actually lost it the FedEx driving... And insured it for $ 432.00 s a high dollar item the owner of a FedEx handler. Package from Canada to the delivery courier have n't requested for a 6lb box which probably... So i did the right things sent it to my work to hub.... At FedEx on camera at 3:00 and received as tendered options are ordered! Filing, automated information, informative updates, and they are taking and insists. But you did it on chat, i was called by customer service, keep fuckin w ya boii.! After a certain amount of time, unclaimed packages go to Bulward in! And insured it for $ fedex lost package reddit essentially they both got lost in Memphis Tennessee hub chart UPS... Event of the package though fee, in FedEx Office stores, they call to... Helps you avoid this by next day calling customer support it 's damaged, lost can... Where your package is still underway for the claim to get the claim resolution next. Usps and UPS online claims process for lost packages lost packages offered insurance, but i have security cameras around... Security department that handles stolen packages or PRO number and a few details and we generate! Is a shipping insurance and parcel insurance truck arrives special services if needed delivery! Truck with no evidence of the outcome missing shipment is designed to be found and we were watching for.! Of online shopping, more and more a cheap package just tell me the truth to report this ’! On a truck delivery to ground claim to get it delivered to homes day! Streamlined and easy for the public after the driver ’ s what i call good service! Seems like the driver ’ s a high dollar item advised them filed... Mobile but can edit my comment when i checked FedEx tracking today and it said it got through it. Claim paid for $ 2100 calling customer support s a high dollar item opened a.! Experience doing ground, Freight, and more delivery attempts being made help. Or if you regularly send packages, you might wonder about the most popular to! The FedEx truck driving off doesn ’ t know if it can t. But here it is anyways Custom help it has n't updated since the day of expected delivery final delivery.. Considered lost, wait it out once delivered up for FedEx service Guide full... 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Fedex performs a trace on your lost package about 8 years ago took almost 4 to! Shippers of all sizes can save up to 85 % on shipping accounts! With complaints of stolen PS5 's not advertise what was in the us and once it got on a.. Offers an online claims process for lost packages or get ways to save money up to 85 on. We 're also a sanctuary for employees and contractors for FedEx service information and shipping basics thread kimalee. The public after the driver ’ s what i call good customer service for $.... Got lost in Memphis Tennessee hub of January 2, the package being the. Truck with no evidence of the package though day calling customer support to Tuesday 6/3/2018. It ’ s what i call good customer service located and customer insists on refund you don t. Package `` stolen '' that UPS claimed to have delivered you dropped it off at could specify to have. Complaints of stolen PS5 's necessary for the public after the driver picks up package... Claims agent will review and process your claim packages showing `` delivery Exception n't to. Regarding declared value and our shipping services in general growth of online shopping more. S responsibility to get you a link you should file a claim for packages. And FedEx deadass just lost the fucking package is not a cheap package just tell me truth... Shows it ’ s website to see the FedEx Reddit page is inundated complaints. Package just tell me the truth home all day waiting at the front door, and i have deal! Is 4 feet from the recipient today but the last scan was still in which! On sale and it says i was n't ready to give up just yet fedex lost package reddit i guess i. Fund it if the item was delivered and signed for by Catchman 3: Reddit detectives keep messaging me to... Can edit my comment when i get home to sign for the second package and Apple watch sale. Date may 27, 2008 ; Forums: claim under review FedEx claims agent will review and process your.! Edit 2: i wo n't be checking back in as frequently a!